Privacy Policy
Qurator Corporate Services LLC - FZ
1. Introduction2. Data Collection3. Use of Data4. Data Storage and Security5. User Rights6. International Data Transfers7. Updates to the Privacy Policy8. Contact Information
  1. Introduction
    1. This Privacy Policy (hereinafter referred to as the “Policy”) explains how Qurator Corporate Services LLC - FZ (hereinafter referred to as the “Company”) collects, uses, discloses, and protects personal data of users (hereinafter referred to as the “User” or “You”). This Policy is in accordance with the Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the United Arab Emirates (UAE).
    2. By accessing or using the Company's website or services, You agree to the collection and use of your personal data as described in this Policy.
    3. This Policy applies to all services provided by the Company unless a separate privacy policy is in place for specific services.
  2. Data Collection
    1. The Company collects personal data from Users in the following circumstances:
      • When You register an account on our website, we collect your username, email address and password.
      • When You use our services, we may collect additional personal data, including but not limited to your full name, phone number, passport details, residency information, place of residence, bank details including bank statements, Emirates ID, and UAE Visa information.
      • We may also collect technical information when You interact with our website, such as your IP address, browser type, screen resolution, etc. and information collected through cookies.
    2. Company services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
  3. Use of Data
    1. The Company uses the collected personal data for the following purposes:
      • To provide and improve the services offered by the Company.
      • To communicate with You regarding your account, orders, and inquiries.
      • To comply with legal obligations and enforce our terms and conditions.
      • To analyze and enhance the performance and user experience of our website.
      • To process payments and manage financial transactions related to our services.
    2. We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
    3. We process your personal data on the following legal bases:
      • Your consent;
      • The necessity to perform our contractual obligations to you;
      • Compliance with our legal obligations;
      • Our legitimate interests, which include improving our services, preventing fraud, and ensuring the security of our systems.
  4. Data Storage and Security
    1. The Company stores personal data on secure servers located within or outside the UAE. Data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
    2. The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, access controls, and secure storage solutions.
  5. User Rights
    1. Users have the following rights regarding their personal data:
      • The right to access the personal data we hold about You.
      • The right to request correction or updating of inaccurate or incomplete data.
      • The right to request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
      • The right to withdraw your consent to the processing of your personal data. However, this may affect the Company's ability to provide services to You.
      • The right to lodge a complaint with the relevant data protection authority in the UAE.
  6. International Data Transfers
    1. The Company may transfer personal data to third-party service providers located outside the UAE for the purpose of providing services to You. In such cases, the Company will ensure that appropriate safeguards are in place to protect your data in accordance with UAE data protection laws.
    2. We may share your personal data with the following categories of third parties:
      • Service providers who assist us in providing our services (e.g., payment processors, cloud storage providers);
      • Professional advisors (e.g., lawyers, accountants, auditors);
      • Government authorities or law enforcement officials, when required by law or to protect our rights.
  7. Updates to the Privacy Policy
    1. The Company reserves the right to update this Policy at any time. Any changes to this Policy will be posted on our website, and You are encouraged to review the Policy periodically.
    2. Your continued use of the services following the posting of any changes constitutes your acceptance of those changes.
  8. Contact Information
    1. If You have any questions or concerns about this Policy or the processing of your personal data, please contact us at:
      Email: legal@qurator.pro
      Phone: +971586863955